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  2. Journal of Business Communication - Wikipedia

    en.wikipedia.org/wiki/Journal_of_Business...

    The International Journal of Business Communication is a quarterly peer-reviewed academic journal covering the field of business communication. The editors-in-chief are Jacqueline and Milton Mayfield ( Texas A&M International University ).

  3. Journal of Business and Technical Communication - Wikipedia

    en.wikipedia.org/wiki/Journal_of_Business_and...

    The Journal of Business and Technical Communication is a quarterly peer-reviewed academic journal that focuses on communication best practices, problems, and trends in business and academic venues. The journal was established in 1987 and is published by SAGE Publishing .

  4. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Good quality customer service is usually measured through customer retention. Customer service for some firms is part of the firm’s intangible assets and can differentiate it from others in the industry. One good customer service experience can change the entire perception a customer holds towards the organization. [3] It is expected that AI ...

  5. Business and Professional Communication Quarterly - Wikipedia

    en.wikipedia.org/wiki/Business_and_Professional...

    This article about a journal on management is a stub. You can help Wikipedia by expanding it. See tips for writing articles about academic journals. Further suggestions might be found on the article's talk page.

  6. Business communication - Wikipedia

    en.wikipedia.org/wiki/Business_communication

    Business communication is the act of information being exchanged between two-parties or more for the purpose, functions, goals, or commercial activities of an organization. [1] Communication in business can be internal which is employee-to-superior or peer-to-peer, overall it is organizational communication.

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  8. Journal of Communication - Wikipedia

    en.wikipedia.org/wiki/Journal_of_Communication

    The Journal of Communication is a bimonthly peer-reviewed academic journal that publishes articles and book reviews on a broad range of issues in communication theory and research. It was established in 1951 and the current editor-in-chief is R. Lance Holbert (Temple University). According to the Journal Citation Reports, its 2018 impact factor is

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