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  2. Computer-aided dispatch - Wikipedia

    en.wikipedia.org/wiki/Computer-aided_dispatch

    CAD systems may be interconnected with automatic vehicle location systems, mobile data terminals, office telephones, and selective calling and push-to-talk ID.. Computer-assisted dispatch systems use one or more servers located in a central dispatch office, which communicate with computer terminals in a communications center or with mobile data terminals installed in vehicles.

  3. Versaterm - Wikipedia

    en.wikipedia.org/wiki/Versaterm

    Police agencies that have employed Versaterm's CAD system include Portland, Sacramento, Salt Lake City, and Seattle. [5] An inquiry by KXAN News into Austin's use of the system found that several critical hardware and software failures between 2008 and 2010 disabled the system for hours at a time, forcing operators to instead handwrite information when receiving emergency calls.

  4. Mobile data terminal - Wikipedia

    en.wikipedia.org/wiki/Mobile_data_terminal

    A police officer accessing a mobile data terminal in a police car. A mobile data terminal (MDT) or mobile digital computer (MDC) is a computerized device used in emergency services, public transport, taxicabs, package delivery, roadside assistance, and logistics, among other fields, to communicate with a central dispatcher. They are also used ...

  5. New World Systems - Wikipedia

    en.wikipedia.org/wiki/New_World_Systems

    New World Systems is a public sector software company based in Troy, Michigan and a major manufacturer of computer-aided dispatch software that is primarily used in the United States. It became a part of Tyler Technologies in 2015. Troy, Michigan, is now the headquarters for Tyler's Public Safety Division and the home of the former New World ...

  6. Enhanced 911 - Wikipedia

    en.wikipedia.org/wiki/Enhanced_911

    A pioneering system was in place in Chicago by the mid-1970s, providing both police and fire departments access to the source location of emergency calls. Enhanced 911 is currently deployed in most metropolitan areas in the United States , Canada , and Mexico as well as all of the Cayman Islands .

  7. Next Generation 911 - Wikipedia

    en.wikipedia.org/wiki/Next_generation_911

    The PSAP of the future will also be able to receive data from personal safety devices such as Advanced Automatic Collision Notification systems, medical alert systems, and sensors of various types. The new infrastructure envisioned by the NG911 project will support national internetworking of 911 services, as well as transfer of emergency calls ...