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"The customer is always right" is a motto or slogan which exhorts service staff to give a high priority to customer satisfaction. It was popularised by pioneering and successful retailers such as Harry Gordon Selfridge, John Wanamaker and Marshall Field. They advocated that customer complaints should be treated seriously so that customers do ...
When it comes to customer service disputes, there's an old adage in the retail industry: The customer is always right. In reality, of course, the customer is frequently in the wrong, whether it's ...
Ritz was the first to mandate that "the customer is always right". [2] His code was "See all without looking; hear all without listening; be attentive without being servile; anticipate without being presumptuous. If a diner complains about a dish or the wine, immediately remove it and replace it, no questions asked." [2]
The customer is always right. Contrary to the popular narrative, the biggest names in AI and cloud computing plan to increase spending on the data centers and servers that support AI. Lest there ...
Image credits: PsychoticSM Similarly, this sort of entitlement isn’t just modern, even if it feels like it. American journalist Damon Runyon wrote "the customer is always right in taking ...
The Customer is Always Right, a Sin City yarn within The Babe Wore Red and Other Stories "The Customer is Always Right", two segments of Sin City (film) The Customer is Always Right (film), a 2006 South Korean film; The Customer is Always Right (TV series), a 2019 BBC TV series "The Customer is Always Right?", broadcast on the Oprah Winfrey Network
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Retail workers recently fantasized about what they would do if they were in charge. And we have to say: They've got some good ideas.