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  2. Protect yourself from internet scams - AOL Help

    help.aol.com/articles/protect-yourself-from...

    Phishing scams happen when you receive an email that looks like it came from a company you trust (like AOL), but is ultimately from a hacker trying to get your information. All legitimate AOL Mail will be marked as either Certified Mail, if its an official marketing email, or Official Mail, if it's an important account email. If you get an ...

  3. Report abuse or spam on AOL

    help.aol.com/articles/report-abuse-or-spam-on-aol

    We want AOL users to enjoy their time on our platform, and we provide various tools and standards to allow you to make the most of your experience. If you encounter abusive or inappropriate conduct by others on AOL, we encourage you to report the offense so we can ensure that action is taken. Unsolicited Bulk Email (Spam)

  4. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    Phishing - an attempt by scammers to pose as a legitimate company or individual to steal someone's personal information, usernames, passwords, or other account information.

  5. How email spoofing can affect AOL Mail

    help.aol.com/articles/what-is-email-spoofing-and...

    If you received a spoofed email, be sure to report the email as spam Keep your account secure While there isn't an industry-wide way to stop people from spoofing, you can take some steps to make sure your account remains secure.

  6. Recognize a hacked AOL Mail account

    help.aol.com/articles/recognize-a-hacked-aol...

    Keeping your account safe is important to us. If you think someone is trying to access or take over your account, there are some important steps you need to take to secure your information.

  7. Use AOL Official Mail to confirm legitimate AOL emails

    help.aol.com/articles/what-is-official-aol-mail

    AOL Mail is focused on keeping you safe while you use the best mail product on the web. One way we do this is by protecting against phishing and scam emails though the use of AOL Official Mail. When we send you important emails, we'll mark the message with a small AOL icon beside the sender name.

  8. Use AOL Certified Mail to confirm legitimate AOL emails

    help.aol.com/articles/what-is-aol-certified-mail

    AOL may send you emails from time to time about products or features we think you'd be interested in. If you're ever concerned about the legitimacy of these emails, just check to see if there's a green "AOL Certified Mail" icon beside the sender name.

  9. Manage spam in AOL Mail

    help.aol.com/articles/manage-spam-in-aol-mail

    While 99.9% of spam, malware and phishing emails are being caught by our spam filters, occasionally some can slip through. When this happens, it's very important to mark the email as spam, then our system will learn that messages from a specific sender aren't good and helps us make AOL Mail even better at recognizing future spam emails.