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The food delivery platform hid fees until the last minute, misled Grubhub+ subscribers to believe they can avoid fees, and blocked some customers from using their gift card balances, according to ...
Grubhub will pay $25 million to settle charges it misled customers about the cost of their delivery and drivers about how much they could earn on the food-delivery platform.
In this photo illustration, the app for Grubhub, a mobile food ordering and delivery service headquartered in Chicago, is shown on a cell phone on November 13, 2024 in Chicago, Illinois.
On 14 February 2024, Uber Eats delivery drivers in the United Kingdom went on strike and stopped delivering between 5pm and 10pm as part of a protest organised by Delivery Job UK. [51] The aim of the protest is to raise courier pay to a minimum of £5 per order. [52] The strike is the largest to hit the platform in the UK. [53]
Grubhub's UK competitors are Deliveroo and UberEATS. In the U.S. its competitors include Uber Eats, DoorDash, Postmates, and EatStreet. [46] In February 2020, the company announced the launch of its new Grubhub+ monthly subscription program, which offers free, unlimited food delivery from partner restaurants for a monthly fee. [47]
Food delivery is a courier service in which a restaurant, store, or independent food-delivery company delivers food to a customer. An order is typically made either by telephone, through the supplier's website or mobile app , or through a third party food ordering service.
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