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  2. Crucial Conversations: Tools for Talking When Stakes Are High

    en.wikipedia.org/wiki/Crucial_Conversations:...

    A business self-help book written by the four co-founders of VitalSmarts, Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler, the book has sold more than 2 million copies and has been translated into 28 languages. [3] Crucial Conversations was ranked by Business Insider as one of the most popular business books of 2013. [4]

  3. Conversation - Wikipedia

    en.wikipedia.org/wiki/Conversation

    The proportional distribution of any given conversation between the categories can offer useful psychological insights into the mind set of the participants. Practically, however, few conversations fall exclusively into one category. This is the reason that the majority of conversations are difficult to categorize.

  4. Fierce Conversations - Wikipedia

    en.wikipedia.org/wiki/Fierce_Conversations

    The introduction states that Fierce Conversations is a "guide to tackling your toughest challenges and enriching relationships with everyone important to your success and happiness through principles, tools, and assignments designed to direct you through your first fierce conversations with yourself on to the most challenging and important conversations facing you."

  5. Workplace communication - Wikipedia

    en.wikipedia.org/wiki/Workplace_communication

    These may have different cultures and backgrounds, and can be used to different norms. To unite activities of all employees and restrain from any missed deadline or activity that could affect the company negatively, communication is crucial. Effective workplace communication ensures that all the organizational objectives are achieved.

  6. Conversation analysis - Wikipedia

    en.wikipedia.org/wiki/Conversation_analysis

    Conversation analysis (CA) is an approach to the study of social interaction that investigates the methods members use to achieve mutual understanding through the transcription of naturally occurring conversations from audio or video. [1] It focuses on both verbal and non-verbal conduct, especially in situations of everyday life.

  7. Manage conversations in AOL Mail

    help.aol.com/articles/manage-conversations-in...

    Open the conversation thread; Click the message to expand it. Mouse over the message. Click on Reply or Forward.; Fill in the message info. Click Send.

  8. Team building - Wikipedia

    en.wikipedia.org/wiki/Team_building

    [1] Over time, these activities are intended to improve performance in a team-based environment. [2] Team building is one of the foundations of organizational development that can be applied to groups such as sports teams, school classes, military units or flight crews. The formal definition [which?] of team-building includes: aligning around goals

  9. Social skills - Wikipedia

    en.wikipedia.org/wiki/Social_skills

    Social skills are the tools that enable people to communicate, learn, ask for help, get needs met in appropriate ways, get along with others, make friends, develop healthy relationships, protect themselves, and in general, be able to interact with the society harmoniously. [1]