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  2. Windows 10, version 1809 - Wikipedia

    en.wikipedia.org/wiki/Windows_10,_version_1809

    Windows 10 October 2018 Update [1] (also known as version 1809 [2] and codenamed "Redstone 5") is the sixth major update to Windows 10 and the fifth in a series of updates under the Redstone codenames. It carries the build number 10.0.17763.

  3. Change management (ITSM) - Wikipedia

    en.wikipedia.org/wiki/Change_management_(ITSM)

    Change management is an IT service management discipline. The objective of change management in this context is to ensure that standardized methods and procedures are used for efficient and prompt handling of all changes to control IT infrastructure, in order to minimize the number and impact of any related incidents upon service. Changes in ...

  4. ServiceNow - Wikipedia

    en.wikipedia.org/wiki/ServiceNow

    ServiceNow, Inc. is an American software company based in Santa Clara, California, that supplies a cloud computing platform for the creation and management of automated business workflows. It is used predominantly for the automation of information technology process, for example, the reporting and resolution of issues impacting am organization ...

  5. Windows 10, version 21H2 - Wikipedia

    en.wikipedia.org/wiki/Windows_10,_version_21H2

    The Windows 10 November 2021 Update [1] (codenamed "21H2" [2]) is the twelfth major update to Windows 10 as the cumulative update to the May 2021 Update. It carries the build number 10.0.19044. It carries the build number 10.0.19044.

  6. Microsoft PowerToys - Wikipedia

    en.wikipedia.org/wiki/Microsoft_PowerToys

    Microsoft PowerToys is a set of freeware (later open source) system utilities designed for power users developed by Microsoft for use on the Windows operating system. These programs add or change features to maximize productivity or add more customization.

  7. IT service management - Wikipedia

    en.wikipedia.org/wiki/IT_service_management

    A service desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact (SPOC) to meet the communication needs of both users and IT staff, [7] and also to satisfy both Customer and IT Provider objectives.

  8. HP Service Manager software - Wikipedia

    en.wikipedia.org/wiki/HP_Service_Manager_software

    Service Manager is an ITSM Tool using the ITIL framework providing a web interface for corporate changes, releases and interactions (request fulfillment) supported by a Service catalog and CMDB. For a summary of the functionality, screenshots , data sheets , white papers and more information refer to the sources listed above.

  9. Engineering change order - Wikipedia

    en.wikipedia.org/wiki/Engineering_Change_Order

    The need for an engineering change may be triggered by a number of events and varies by industry. Typical engineering change categories are: Product Evolution - a change resulting in applying an existing part to a new application and maintaining backwards compatibility; Cost Reduction - a change resulting in lower overall cost to produce or ...