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The ITIL version 2 Business Perspective [10] and Application Management [11] volumes and the ITIL v3 Service Strategy volume also cover it in depth. Various vendors have offerings explicitly branded as "IT Portfolio Management" solutions. ISACA's Val IT framework is perhaps the first attempt at standardization of IT portfolio management principles.
Business Information Services Library (BiSL), previously known as Business Information Service Management Library, is a framework used for information management.. BiSL is a public domain standard since 2005, governed by the ASL BiSL foundation (previously ASL Foundation) which ceased to exist in 2020.
Demand management is a planning methodology used to forecast, plan for and manage the demand for products and services. This can be at macro-levels as in economics and at micro-levels within individual organizations. For example, at macro-levels, a government may influence interest rates to regulate financial demand. At the micro-level, a ...
ITIL (previously and also known as Information Technology Infrastructure Library) is a framework with a set of practices (previously processes) for IT activities such as IT service management (ITSM) and IT asset management (ITAM) that focus on aligning IT services with the needs of the business.
IT Management refers to IT related management activities in organizations. MIS is focused mainly on the business aspect, with a strong input into the technology phase of the business/organization. A primary focus of IT management is the value creation made possible by technology. This requires the alignment of technology and business strategies.
ITIL The Service Management Framework; ISO/IEC 20000 – An international standard for IT service management; Muda - In a Lean framework, most of ITIL would be seen as Type I Muda: unavoidable, but not value-added work. Performance engineering; RPR problem diagnosis; Tudor IT Process Assessment – An framework for assessment of IT service ...
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