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The EFQM Model (known previously as the EFQM Excellence Model) is a management framework that support organisations in "managing change" and "improving performance." [2] A number of research studies have investigated the correlation between the adoption of holistic models such as The EFQM Model, and improved organizational results.
It is the high-quality process that assures the high-quality product. The main focus was on improving of process operations. Quality of the process was understood as the quality of its operations. Powerful new concepts of Total Quality Management (TQM), Continuous Improvement Process and Just-In-Time (JIT) systems have characterized this stage ...
The intersection of technology and quality management software prompted the emergence of a new software category: Enterprise Quality Management Software (EQMS). EQMS is a platform for cross-functional communication and collaboration that centralizes, standardizes, and streamlines quality management data from across the value chain.
Quality management software centralizes the storage of these documents. Regulatory compliance: To decrease compliance risks, quality management software is used within companies to make sure they comply with ISO, OSHA, FDA, and other industry norms and requirements. The software makes closed-loop corrective and preventive action procedures ...
The model's developers originally identified ten dimensions of service quality that influence customer's perceptions of service quality. [11] However, after extensive testing and retesting, some of the dimensions were found to be autocorrelated and the total number of dimensions was reduced to five, namely - reliability, assurance, tangibles ...
Bill Reddin's Model of Managerial Effectiveness is a practical application of Peter Drucker's (1909–2005) theories of Management by Objectives. Drucker coined the concept of knowledge workers and the overarching emphasis on effectiveness especially among the executive strata of an organization by being objective oriented. [19]
Some of the later 20th-century developments include the theory of constraints (introduced in 1984), management by objectives (systematized in 1954), re-engineering (the early 1990s), Six Sigma (1986), management by walking around (1970s), the Viable system model (1972), and various information-technology-driven theories such as agile software ...
The Donabedian model is a conceptual model that provides a framework for examining health services and evaluating quality of health care. [1] According to the model, information about quality of care can be drawn from three categories: "structure", "process", and "outcomes". [ 2 ]