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Metromile provides a full customer service team and 24/7 claims team. [4] Metromile began underwriting its own policies in September 2016. [5] Per-mile insurance through Metromile is currently available in Arizona, California, Illinois, New Jersey, Oregon, Pennsylvania, Virginia, and Washington.
The cards may be "recharged" in person from ticket vending machines in Metro Rail stations, TAP Vendors, at Metro Customer Service Centers or online. The card is designed to reduce the number of transactions at Customer Service Centers. The physical card costs $2 and is only available with a fare media product (such as a day pass or stored value).
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Its fares are two times the fastest comparable fixed-route fare, with a maximum fare of $4.00. Customers are required to pay the fare to the driver in cash prior to boarding the vehicle or by using Metro's EZ-Pay Program, the trip origin and destination must be within 3/4 mile of fixed-route service (a bus stop or rail station). [1]
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Metro was established in 1994 as General Wireless, Inc., by Roger Linquist and Malcolm Lorang. [4] PCS referred to the industry term, Personal Communications Service. Its service was first launched in 2002. [5] [6] As of February 2005, MetroPCS had about 1.5 million subscribers in the country. [7]
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