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Conflict can be defined as an encounter between individuals or groups of people who have differing aims, values, expectations, purposes, ideas, etc. [1] Five modes are offered as solutions to managing a conflict, with each mode ranked on scales of assertiveness and cooperativeness. [2]
Conflict resolution is conceptualized as the methods and processes involved in facilitating the peaceful ending of conflict and retribution.Committed group members attempt to resolve group conflicts by actively communicating information about their conflicting motives or ideologies to the rest of group (e.g., intentions; reasons for holding certain beliefs) and by engaging in collective ...
That is the aim of conflict management, [3] and not the aim of conflict rejection. [citation needed] Conflict management does not imply conflict resolution. Conflict management minimizes the negative outcomes of conflict and promotes the positive outcomes of conflict with the goal of improving learning in an organization. [4] [5]
Mediator knowledge made significant gains pertaining to conflict, conflict resolution and mediation, which was maintained at 3-month follow-up. Additionally, mediators and participants viewed the Peace Pals program as effective and valuable, and all mediation sessions resulted in successful resolution.
A variation on this, peace studies, is an interdisciplinary effort aiming at the prevention, de-escalation, and solution of conflicts by peaceful means, based on achieving conflict resolution and dispute resolution at the international and domestic levels based on positive sum, rather than negative sum, solutions.
The goal of conflict resolution is an effective and lasting solution to the conflict. This is achieved through the satisfaction of all parties involved, which ideally results in constructively working together on the problem (collaboration, cooperation). [ 90 ]
Dispute mechanisms are used in dispute resolution, and may incorporate conciliation, conflict resolution, mediation, and negotiation. Otherwise known as grievance mechanisms , dispute mechanisms are typical non-judicial [ 2 ] in nature, meaning that they are not resolved within the court of law.
Conflict resolution teachers and trainers, mediators, organizational consultants, and human resource managers use conflict style inventories in their work to help people reflect on and improve their responses to conflict. Awareness of styles helps people recognize that they have choices in how to respond to conflict.