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a database abstraction layer, currently supporting (among others) Python's built-in "anydbm" module, PostgreSQL, MySQL and SQLite; issue-specific "nosy lists", used for e-mail notifications and conversation (each issue effectively becoming a mini mailing list) [8] an authorization system, [9] based on roles (of users), classes and objects
Yes When using MySQL MyISAM [35] or Oracle Database [36] but not PostgreSQL [37] Yes [38] Debbugs: No No No Yes No No No Unknown No No Faveo Helpdesk: Yes, Integrated Social Media, In-built Knowledge Base and Reporting No Yes Yes Yes Yes Yes — Yes No No No FogBugz: Yes, Integrated wiki No Yes Yes Yes No Yes [39] Yes Yes [40] Yes [41] No [42 ...
System Creator License Implementation language(s) ... MySQL, PostgreSQL, Oracle, Microsoft SQL Server: ... Spiceworks IT Software Proprietary; free for use Ruby: sqlite:
An issue tracking system (also ITS, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues. [1] Issue tracking systems are generally used in collaborative settings, especially in large or distributed collaborations, but can also be employed ...
This list is divided into proprietary or free software, and open source software, with several comparison tables of different product and vendor characteristics. It also includes a section of project collaboration software, which is a standard feature in collaboration platforms.
Tessitura is a software package for nonprofit arts and culture organizations, marketed as "arts enterprise software." Tessitura was initially developed by the Metropolitan Opera for its internal use, and integrates ticketing, fundraising, and customer relationship management functions.
The ticket system can be used for tracking bugs, tasks, issues, incidents or any other kind of ticket. Customized reports can be generated from parametric stored SQL queries or using an interactive ticket query system. There is also an integrated search engine and a fine-grained permission system.
Bugzilla's system requirements include: A compatible database management system; A suitable release of Perl 5; An assortment of Perl modules; A compatible web server; A suitable mail transfer agent, or any SMTP server; Currently supported database systems are MariaDB, MySQL, PostgreSQL, Oracle, and SQLite. [12]