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  2. Change-advisory board - Wikipedia

    en.wikipedia.org/wiki/Change-advisory_board

    A change-advisory board (CAB) delivers support to a change-management team by advising on requested changes, assisting in the assessment and prioritization of changes. This body is generally made up of IT and Business representatives that include: a change manager, user managers and groups, product owners, technical experts, and possible third parties and customers (if required).

  3. ServiceNow - Wikipedia

    en.wikipedia.org/wiki/ServiceNow

    ServiceNow, Inc. is an American software company based in Santa Clara, California, that supplies a cloud computing platform for the creation and management of automated business workflows. It is used predominantly for the automation of information technology process, for example, the reporting and resolution of issues impacting an organization ...

  4. Release management - Wikipedia

    en.wikipedia.org/wiki/Release_management

    There are several formal ITIL processes that are related to release management, primarily the release and deployment management process, which "aims to plan, schedule and control the movement of releases to test and live environments", [6] and the change enablement process. [7]

  5. Incident management - Wikipedia

    en.wikipedia.org/wiki/Incident_management

    An incident is an event that could lead to the loss of, or disruption to, an organization's operations, services or functions. [2] Incident management (IcM) is a term describing the activities of an organization to identify, analyze, and correct hazards to prevent a future re-occurrence.

  6. Security information and event management - Wikipedia

    en.wikipedia.org/wiki/Security_information_and...

    Security as a service : These security services often include authentication, anti-virus, anti-malware/spyware, intrusion detection, penetration testing and security event management, among others. In practice many products in this area will have a mix of these functions, so there will often be some overlap – and many commercial vendors also ...

  7. Certificate signing request - Wikipedia

    en.wikipedia.org/wiki/Certificate_signing_request

    The CSR must be accompanied by a proof of origin (i.e., proof of identity of the applicant), which is required for security reasons by the certificate authority. The certificate authority may contact the applicant for further information. Typical information required in a CSR (sample column from sample X.509 certificate). Note that there are ...

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