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Emails deleted from the apps will be placed in your Trash folder. Deleting email from the Trash removes it from your account. Apps that use POP. Desktop apps, like Outlook, Thunderbird, and Mac Mail, can access AOL Mail using POP. Copies of your email download to the app, so actions in the app won't affect your account.
• If you've set up filters, the settings may be routing some emails to the trash. You can review your filter settings in New AOL Mail and edit or delete any incorrect filters • If you're using a mobile app or program that's setup to delete email from the server, you'll need to contact the manufacturer for help. Examples include Outlook and ...
If possible, ask the sender to resend the message to see if you can get the message a second time. Check for emails in your Spam folder. If you find emails in your Spam folder that don't belong there, you'll need to mark the messages as "not spam." 1. Sign in to AOL Mail. 2. Click the Spam folder. 3. Select the message that isn't spam. 4.
If your Mail settings don't have Rich Text or HTML enabled, you could have problems with viewing images in forwarded emails. These settings can be enabled from the Mail Settings page. Send image as an attachment: If you've sent an image in an email, but your recipient didn't receive it there may have been a problem with the way the file was sent.
1. Click the Settings icon | select More Settings. 2. Click Filters. 3. Click Add new filters. 4. Enter the filter name, set the filter rules, and choose or create a folder for the emails.
Use the sorting feature regardless of the folder you are in to rearrange the emails and find the ones important, click on Sort on top right of your emails list and choose the option that best suits your need. • Date - Newest on top. • Date - Oldest on top. • Unread - Lists your unread emails on top. • Read - Lists your read emails on top.
These emails aren't included when you search for unread emails. There are just a couple of steps to get rid of these emails as well. In the search box, type "is:unread in:spam".
1. Go to AOL Mail. 2. Next to the search box, click the Drop down icon . 3. Select the part of your account you want to search. 4. Click the Search icon.