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Emotional labor is the process of managing feelings and expressions to fulfill the emotional requirements of a job. [1] [2] More specifically, workers are expected to regulate their personas during interactions with customers, co-workers, clients, and managers. This includes analysis and decision-making in terms of the expression of emotion ...
The general purpose of job analysis is to document the requirements of a job and the work performed. Job and task analysis is performed as a basis for later improvements, including: definition of a job domain; description of a job; development of performance appraisals , personnel selection , selection systems, promotion criteria, training ...
Experience requirements: the training and level of licensing and experience needed for the work; Job requirements: the work activities and context, including the physical, social, and organizational factors involved in the work; Labor market: the occupational outlook and the pay scale for the work [8]
Affective job satisfaction is a singular construct comprising an overall emotional feeling about a job as a whole or in general. [6] [7] Affective job satisfaction is measured with items addressing the extent to which individuals subjectively and emotively like their job overall, [8] not a composite of how individuals cognitively assess two or ...
Regardless of the job, three determinants stand out as predictors of performance: (1) general mental ability (especially for jobs higher in complexity); (2) job experience (although there is a law of diminishing returns); and (3) the personality trait of conscientiousness (people who are dependable and achievement-oriented, who plan well). [113]
Broadly, gainful employment refers to an employment situation where the employee receives steady work, payment from the employer and that allows for self-sufficiency. In psychology, gainful employment is a positive psychology concept that explores the benefits of work and employment.
A meta-analysis of selection methods in personnel psychology found that general mental ability was the best overall predictor of job performance and training performance. [13] While intelligence (general mental ability) is the strongest known predictor of job performance, that is less true for fields that are information-rich and require much ...
Personnel psychology is a subfield of industrial and organizational (I-O) psychology. [1] Personnel psychology is the area of I-O psychology that primarily deals with the recruitment, selection and evaluation of personnel, and with other job aspects such as morale, job satisfaction, and relationships between managers and workers in the workplace. [2]