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2. 10 Phone Systems for Small Businesses - AOL

   www.aol.com/10-phone-systems-small-businesses...

   Ooma Office is an excellent solution for companies switching from a traditional office phone system to a cloud-hosted service. It supports landline desk phones, analog fax machines, and overhead ...

3. Small Business Phone System: A Guide to Service Types ... - AOL

   www.aol.com/small-business-phone-system-guide...

   Learn about conventional and modern small business phone services, from technologies to equipment, to decide which solution is best for your company.

4. Business telephone system - Wikipedia

   en.wikipedia.org/wiki/Business_telephone_system

   Business telephone systems are often broadly classified into key telephone systems and private branch exchanges, but many combinations (hybrid telephone systems) exist. A key telephone system was originally distinguished from a private branch exchange in that it did not require an operator or attendant at a switchboard to establish connections ...

5. Comparison of VoIP software - Wikipedia

   en.wikipedia.org/wiki/Comparison_of_VoIP_software

   Most softphone clients utilize the Session Initiation Protocol (SIP), an open standard that supports various audio and video codecs. Some systems, like Skype, operate on proprietary protocols but can integrate with SIP-based systems through specialized business telephone system (PBX) software.

6. Cloud communications - Wikipedia

   en.wikipedia.org/wiki/Cloud_communications

   For a small or medium-sized business, the capital investment to set up VoIP infrastructure in-house could be too high compared to the potential return, but cloud telephony could offer the same services on a lower-cost subscription basis. [9]

7. List of Cisco products - Wikipedia

   en.wikipedia.org/wiki/List_of_Cisco_products

   Cisco Unified Communications Manager Express (CUCME) - a small scale/single server contact center solution; Cisco Unified Operations Manager (CUOM)— a NMS for voice. It features real-time monitoring of all system elements, and performs automatic discovery for the entire system and provides contextual diagnostics for troubleshooting.