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  2. Fashion giant Shein has been slapped with yet another lawsuit ...

    www.aol.com/finance/fashion-giant-shein-slapped...

    In a complaint filed in the U.S. District Court in the Southern district of New York on April 5, plaintiff and artist Alan Giana accused Shein of using its electronic monitoring system and AI to ...

  3. Product return - Wikipedia

    en.wikipedia.org/wiki/Product_return

    In the United States, various abuses using the return process allegedly cost retailers more than $9 billion annually. [9] One common practice is the use of the system in order to "borrow" the merchandise at no charge. The customer who engages in this practice purchases the item for temporary use, then returns it when finished.

  4. Happy Returns (company) - Wikipedia

    en.wikipedia.org/wiki/Happy_Returns_(company)

    Happy Returns LLC is an American software and reverse logistics company that works with online merchants to handle product returns. Purchased items can be returned in person without boxes or labels at third-party locations known as "Return Bars" including The UPS Store, Staples Inc., and Ulta Beauty stores, [1] with specific locations searchable on Happy Returns’ website.

  5. Why some retailers are still leaning into returnless refunds

    www.aol.com/finance/why-retailers-still-leaning...

    The expense associated with processing returns is “about a $30 project just on average," Jan Kniffen, CEO of retail consultancy J Rogers Kniffen Worldwide, told Yahoo Finance in a phone interview.

  6. Customer analytics - Wikipedia

    en.wikipedia.org/wiki/Customer_analytics

    Customer analytics is a process by which data from customer behavior is used to help make key business decisions via market segmentation and predictive analytics. This information is used by businesses for direct marketing , site selection , and customer relationship management .

  7. In May, Shein announced plans for its customers to be able to return orders at over 300 Forever 21 locations through its partnership with Happy Returns. Not only did the relationship help give ...

  8. Order from Shein or Temu? You could still be impacted after ...

    www.aol.com/order-shein-temu-could-still...

    With Trump's order to remove the exemption, Temu and Shein customers could see higher prices and longer shipping speeds, experts told Reuters. Shein and Temu did not respond to USA TODAY's request ...

  9. Customer data - Wikipedia

    en.wikipedia.org/wiki/Customer_data

    Customer data or consumer data refers to all personal, behavioural, and demographic data that is collected by marketing companies and departments from their customer base. [1] To some extent, data collection from customers intrudes into customer privacy , the exact limits to the type and amount of data collected need to be regulated.