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  2. What to Text a Toxic Friend, Whether You Need to End ... - AOL

    www.aol.com/text-toxic-friend-whether-end...

    Clarity and compassion together can lead to more productive conversations.” 2. I’ve noticed that whenever I want to talk about an issue, screaming is the default response.

  3. How to Navigate a Difficult Conversation - AOL

    www.aol.com/news/2011-07-14-how-to-navigate-a...

    By Robert Half International There's nothing easy about difficult workplace conversations and, unfortunately, these awkward talks aren't uncommon. At some point, you may need to ask a colleague to ...

  4. How to Navigate a Difficult Conversation - AOL

    www.aol.com/2011/07/14/how-to-navigate-a...

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  5. Fierce Conversations - Wikipedia

    en.wikipedia.org/wiki/Fierce_Conversations

    The introduction states that Fierce Conversations is a "guide to tackling your toughest challenges and enriching relationships with everyone important to your success and happiness through principles, tools, and assignments designed to direct you through your first fierce conversations with yourself on to the most challenging and important conversations facing you."

  6. Sheila Heen - Wikipedia

    en.wikipedia.org/wiki/Sheila_Heen

    Sheila Heen is an American author, educator and public speaker. She is the Thaddeus R. Beal Professor of Practice at Harvard Law School, member of the Harvard Negotiation Project, co-founder of Triad Consulting, and author of two New York Times Best Sellers - Difficult Conversations: How to Discuss What Matters Most, [1] and Thanks for the Feedback: The Science and Art of Receiving Feedback ...

  7. Difficult conversation - Wikipedia

    en.wikipedia.org/wiki/Difficult_conversation

    Difficult conversations often require careful consideration, empathy, and effective communication skills in order to navigate the emotional complexity of the discussion. It is common for people to procrastinate , backpedal, and dodge to avoid having difficult conversations.