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  2. Centers for Medicare & Medicaid Services - Wikipedia

    en.wikipedia.org/wiki/Centers_for_Medicare...

    The Centers for Medicare & Medicaid Services (CMS) is a federal agency within the United States Department of Health and Human Services (HHS) that administers the Medicare program and works in partnership with state governments to administer Medicaid, the Children's Health Insurance Program (CHIP), and health insurance portability standards.

  3. Healthcare CRM - Wikipedia

    en.wikipedia.org/wiki/Healthcare_CRM

    Healthcare CRM service automation focuses on the provisioning and delivery of services to patients. Through service automation, patients are supported across multiple channels for self-scheduling, communication, facilitate intake and registration, navigation, care coordination with remote monitoring, and other patient-driven service coordination.

  4. Call centre - Wikipedia

    en.wikipedia.org/wiki/Call_centre

    It is expected that artificial intelligence-based chatbots will significantly impact call centre jobs and will increase productivity substantially. [2] [3] [4] Many organisations have already adopted AI-based chatbots to improve their customer service experience. [4] [5] [3] The contact center is a central point from which all customer contacts ...

  5. Computerized physician order entry - Wikipedia

    en.wikipedia.org/wiki/Computerized_physician...

    The application responding to, i.e., performing, a request for services (orders) or producing an observation. The filler can also originate requests for services (new orders), add additional services to existing orders, replace existing orders, put an order on hold, discontinue an order, release a held order, or cancel existing orders.

  6. Grey-collar - Wikipedia

    en.wikipedia.org/wiki/Grey-collar

    They are unlike blue-collar workers, who can often be trained on the job within several weeks, whereas grey-collar workers already have a specific skill set and require more specialized knowledge than their blue-collar counterparts. The fields that most recognize the differences between these two groups are human resources and the insurance ...

  7. Best hearing aids for seniors in 2025, according to experts ...

    www.aol.com/lifestyle/hearing-aids-for-seniors...

    We chose the Lexie B2 Plus hearing aid by Bose as our pick for best customer service, thanks to the brand’s lifetime support policy. The Lexie B2 is available over-the-counter for adults 18 and ...

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