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Reputational damage caused by poor records management has demonstrated that records management is the responsibility of all individuals within an organization. An issue that has been very controversial among records managers has been the uncritical adoption of electronic document and records management systems. Impact of internet and social media
A range of software vendors offer these systems at an enterprise level (i.e. targeted at managing all documents and records within an enterprise). [1] These vendors have historically provided electronic document management systems and have acquired smaller records management system companies. The seamlessness of the integration and the original ...
Enterprise Records Management to manage physical and electronic content, including Microsoft Outlook and SharePoint; Information Governance with real-time policy enforcement, compliance, supervision, and surveillance capabilities; Compliance by using a single governance platform to apply retention and disposition rules automatically across all ...
Web content management, including web portals; Records management; Workflow and business process management (BPM) It connects the other components, which can be used in combination or separately. Document management, web content management, collaboration, workflow and business process management address the dynamic part of the information's ...
To address retention and disposition, Records Management and Enterprise Content Management applications were developed. Sometimes detached search engines or homegrown policy definition tools were created. These were often employed at a departmental or divisional level; rarely were tools used across the enterprise.
TOWER Software began making records management software in 1985. [3] It shifted to providing electronic document and records management software with the introduction of TRIM Captura in 1998. TRIM Context was released in 2002. In 2004 the company re-branded itself as a provider of enterprise content management solutions.
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