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  2. Résumé - Wikipedia

    en.wikipedia.org/wiki/Résumé

    An example of a résumé with a common format with the name John Doe. A résumé or resume (or alternatively resumé), [a] [1] is a document created and used by a person to present their background, skills, and accomplishments. Résumés can be used for a variety of reasons, but most often are used to secure new jobs, whether in the same ...

  3. Curriculum vitae - Wikipedia

    en.wikipedia.org/wiki/Curriculum_vitae

    Example of the type of extensive CV used in academia, in this case 69 pages long. In English, a curriculum vitae (English: / ... ˈ v iː t aɪ,-ˈ w iː t aɪ,-ˈ v aɪ t iː /, [a] [1] [2] [3] Latin for 'course of life', often shortened to CV) is a short written summary of a person's career, qualifications, and education.

  4. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Good quality customer service is usually measured through customer retention. Customer service for some firms is part of the firm’s intangible assets and can differentiate it from others in the industry. One good customer service experience can change the entire perception a customer holds towards the organization. [3] It is expected that AI ...

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  6. Customer service training - Wikipedia

    en.wikipedia.org/wiki/Customer_service_training

    Course content typically includes greeting the customer (either by phone or in person), questioning to understand the customer’s need or problem, listening, confirming understanding, responding with value, using positive language, eliminating jargon, concluding the phone or face-to-face interaction, dealing with angry customers, and the importance of body language and tone of voice.

  7. National conventions for writing telephone numbers - Wikipedia

    en.wikipedia.org/wiki/National_conventions_for...

    In the business context, the numbers in the format of 15XX-XXXX and 16XX-XXXX are business representative agency or customer services. While the numbers starting with 080 (e.g., 080-XXX-XXXX) are also business-related numbers but are usually toll-free customer service centers. Also in this case, 15XX, 16XX or 070 are not put in the brackets ...

  8. App Store (Apple) - Wikipedia

    en.wikipedia.org/wiki/App_Store_(Apple)

    This is an accepted version of this page This is the latest accepted revision, reviewed on 26 January 2025. Mobile app distribution platform by Apple For the macOS version of the App Store, see Mac App Store. App Store Screenshot of the App Store on iOS Developer(s) Apple Initial release July 10, 2008 ; 16 years ago (July 10, 2008) Operating system iOS, iPadOS, watchOS, tvOS, and VisionOS Type ...

  9. Glossary of baseball terms - Wikipedia

    en.wikipedia.org/wiki/Glossary_of_baseball_terms

    Example: "Banged up Braves ready for playoff rematch with Astros." A bang-up game is an exciting or close game. Example from a sports headline: "A Real Bang-Up Finish." A bang bang play is one in which the runner is barely thrown out, a very close call, typically at first base. Perhaps reflecting the "bang" of the ball in the first-baseman's ...