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  2. Troubleshoot a broadband internet connection - AOL Help

    help.aol.com/articles/troubleshooting-a...

    Check if you can visit other sites with a different browser - If you can go to another site, the problem may be associated the browser you're using. If you don't have another browser, download a supported one for free. 2. Check the physical connection - A loose cable or cord can often be the cause of a connection problem. Make sure everything ...

  3. Troubleshoot a dial-up connection - AOL Help

    help.aol.com/articles/troubleshooting-a-dial-up...

    An active internet connection is required to be able to access all the best that America Online® offers. If you're using dial-up internet and can't connect, try the following troubleshooting steps: Check the dial tone - If you DO have one, it's likely the problem has something to do with your computer. If you DON'T, it's likely the problem has ...

  4. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    Desktop Gold doesn't provide dial-up internet connectivity and can only be used if you already have a broadband internet connection. If you're having trouble getting online, check to see if the issue is with your internet connection.Our help article, Troubleshooting a Broadband Connection, provides some useful troubleshooting tips. If you are ...

  5. AT&T just had another outage. Why does this keep ... - AOL

    www.aol.com/t-just-had-another-outage-162552336.html

    On Tuesday, AT&T wireless service went down for some customers, affecting their ability to contact 911 in the event of an emergency. It was fixed in a few hours, with the company blaming a ...

  6. Over-the-air update - Wikipedia

    en.wikipedia.org/wiki/Over-the-air_update

    An over-the-air update (or OTA update), also known as over-the-air programming (or OTA programming), [1] is an update to an embedded system that is delivered through a wireless network, such as Wi-Fi or a cellular network. [2] [3] [4] These embedded systems include mobile phones, tablets, set-top boxes, cars and telecommunications equipment.

  7. AT&T outage: Company says network is fully restored after ...

    www.aol.com/news/thousands-t-customers-report...

    AT&T, the nation’s largest carrier, has more than 240 million subscribers. More than 70,000 outages were reported after 8 a.m. ET, according to Downdetector , a website that detects outages.

  8. AT&T customers hit by widespread cellular outages in the U.S.

    www.aol.com/news/t-verizon-t-mobile-customers...

    Cricket Wireless, which is owned by AT&T and uses its network, is also experiencing cellular problems. More than 13,500 customers reported outages as of 8 a.m. ET on Thursday. The number dipped to ...

  9. AOL Help

    help.aol.com

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.