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BSNL logo used until October 2024. Bharat Sanchar Nigam Limited is an Indian government enterprise and its history can be traced back to British India.The foundation of the telecommunications network in India was laid by the British sometime during the 19th century.
E-Daakhil is an online portal launched on 7 September 2020 by The National Consumer Disputes Redressal Commission (NCDRC) for online and offline filing of complaints by aggrieved consumers and also facilitates of digital payments related to it. [1] The portal is available in Consumer Redressal Commissions of various states of India. [2] [3] [4] [5]
On 23 October 2019, the Government of India announced revival package for BSNL and MTNL which includes monetising assets, raising funds, TD-LTE spectrum, voluntary retirement scheme for employees. Apart from package, Ministry of Communications decided to merge of MTNL with Bharat Sanchar Nigam Limited. Pending this, MTNL will be subsidiary of BSNL.
BSNL Mobile (2000) BSNL 92.26 55.67 4G, 3G, 2G Government of India (100%) BSNL does not directly operate in Delhi and Mumbai. [5] BSNL (VNO's) operates only in Tamil Nadu. Mahanagar Telephone Nigam Limited (1986) MTNL 1.90 0.49 3G, 2G [6] Government of India (100%) MTNL only operates in Delhi and Mumbai. [7] MTNL is in the process of being ...
Bharat Sanchar Nigam Limited (BSNL) was incorporated on 15 September 2000. It took over the business of providing telecom services and network management from the erstwhile Central Government Departments of Telecom Services (DTS) and Telecom Operations (DTO), with effect from 1 October 2000 on a going concern basis, in early days it was known as CellOne for GSM mobile services, Excel for ...
The government corporatised the operations wing of DoT on 1 October 2000 and named it as Department of Telecommunication Services (DTS) which was later named as Bharat Sanchar Nigam Limited (BSNL). The proposal of raising the stake of foreign investors from 49% to 74% was rejected by the opposite political parties and leftist thinkers.
Grievance Redressal is a management- and governance-related process used commonly in India.While the term "Grievance Redressal" primarily covers the receipt and processing of complaints from citizens and consumers, a wider definition includes actions taken on any issue raised by them to avail services more effectively.
Under the public grievance mechanism any citizen of India can raise their problems, grievance or pleas to the central govt and state government Ministries and Departments. Grievances can be submitted to all important portfolio ministers and departments. The system has been designed in-house by the National Informatics Centre team. It has a ...