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Tell us one of the following to get started: Sign-in email address or mobile number; Recovery phone number; Recovery email address
Bypass the iPhone's passcode with these methods. Skip to main content. 24/7 Help. For premium support please call: 800-290-4726 more ways to reach us. Sign in. Mail. 24/7 Help ...
To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account. If you know your username but need to reset your password, make sure you create a strong password after you're back in your account.
Reset a forgotten password. Use Sign-in Helper, AOL's password reset and account recovery tool, to get back in to your account. Go to the Sign-in Helper. Enter one of the account recovery items listed. Click Continue. Follow the instructions given in the Sign-in Helper. Change your password. From a desktop or mobile web browser:
Click Change password. Enter a new password. Click Continue. \n\n. From most AOL mobile apps: \n\n. Tap the Menu icon. Tap Manage Accounts. Tap Account info. Tap Security settings. Enter your security code. Tap Change password. Enter a new password. \n\n. If these steps don't work in your app, change your password using your mobile browser. \n \n\n
Reset your forgotten password online using the account recovery options you have available. Use a different browser If you're using an older or outdated browser, such as Internet Explorer, you may need to access AOL Mail from a different browser.
After the PUK code is entered, the PIN must be reset. If the wrong PUK is entered ten times in a row, the SIM card will become permanently blocked and unrecoverable, requiring a replacement. Mobile phone users are therefore advised by most providers to keep their PUK written down in a safe place separate from the device.
If you're having issues sending and receiving emails for your AOL Mail account in a third-party email application, you may need to reauthenticate your account by removing and re-entering your password or removing and re-adding your AOL Mail account.