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Contact Customer Support by phone or Live Chat. Log in to find contact information specific to your area and plan.
If you’re a member or healthcare professional, please call the number on your member ID card or Log In to start a Live Chat. Otherwise, please call 800-331-1476 (TTY: 711) Mon-Fri, 8 a.m. to 5 p.m. ET.
Go to Availity Portal and select Anthem from the payer spaces drop-down. Then select Chat with Payer and complete the pre-chat form to start your chat. By Phone: Call the number on the back of the member’s ID card or dial 800-676-BLUE (2583) to speak to a Provider Service representative.
855-558-1443 (Anthem Blue Cross Blue Shield Medicaid Plan) Wyoming: 800-442-2376
Connect with member customer service or find the right support resources, including your local Blue Cross and Blue Shield (BCBS) company, general FAQs and media relations contacts. BCBS Customer Service. Call the toll-free number on the back of your member ID card for BCBS customer service.
1-855-731-1094 (TTY/TDD: 711) Employer Plan: Contact your broker or consultant to learn more about Anthem plans. Live Chat For Members. Log in to your member account to talk with a live representative.
Find your local BCBS company to log in. Connect to My BCBS in your local region. Access your benefits, replace a card and find information about your coverage.
For any payment or billing requests, please call BCBSIL Customer Service at 1-800-538-8833 or send a secure message through BAM SM. We can help you: Update your billing address; Reinstate your policy (limitations may apply) Set up Auto Bill Pay; Make a payment over the phone; Request a refund because your plan was terminated
If you have Anthem Blue Cross Blue Shield insurance coverage, call the phone number listed on your member ID card to speak to a company representative. If you can’t find your card, you can call 1-800-676-BLUE (2583). Visit AnthemBCBS-MedicareAdvantage.com.
Anthem is available by phone or the Interactive Care Reviewer (ICR) via Availity 24 hours a day, 7 days a week to accept prior authorization (PA) requests. Phone: 1-800-450-8753.