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Jails and prisons tend to choose their providers based on which company will be able to pay said facility the most revenue in kickbacks. [10] In the United States, the inmate telephone market is dominated by two providers, Global Tel Link (GTL) and Securus Technologies, with Global Tel-Link controlling approximately 50% of the market and Securus with 20%. [2]
NCIC Correctional Services (NCIC) owns and operates the largest employee-held inmate telephones company in the world. As of June 2019, the company served a total of over 750 prisons in over 8 countries. [1] and is certified in all US states and Canada. [2] Headquartered in Longview, Texas, United States, NCIC processes over 500,000 calls per day.
Global Tel Link (GTL), formerly known as Global Telcoin, Inc. and Global Tel*Link Corporation, is a Reston, Virginia–based telecommunications company, founded in 1989, that provides Inmate Calling Service (ICS) through "integrated information technology solutions" for correctional facilities [1] [2] which includes inmates payment and deposit, facility management, and "visitation solutions". [2]
In 2021, Kentucky jails had an average cost of around $0.20 for both in and out-of-state phone calls per minute, according to the Prison Policy Initiative. The service providers listed in the data ...
At a time when most consumers enjoy free or low-cost calling, prison phone calls at their peak in California cost more than $6 per 15 minutes via a private telecommunications provider.
"The new call rates will be $0.06 per minute for prisons and large jails, $0.07 for medium jails, $0.09 for small jails, and $0.12 for very small jails, and as low as $0.11/minute for video calls ...