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If you've cleared the cache in your web browser, but are still experiencing issues, you may need to restore its original settings.This can remove adware, get rid of extensions you didn't install, and improve overall performance.
Learn how to download and install or uninstall the Desktop Gold software and if your computer meets the system requirements.
Newer browsers provide added benefits, such as increased web surfing security, private browsing, and faster web page uploads. To get the best experience with AOL websites and applications, it's important to use the latest version of a supported browser.
Hold the ⇧ Shift key and click the Reload button on the navigation toolbar. On macOS: Hold both the ⌘ Cmd and ⇧ Shift keys and press the R key. Hold the ⇧ Shift key and click the Reload button on the navigation toolbar. Hold the Ctrl key and click the Reload button on the navigation toolbar. On ChromeOS:
Whether you're on an old computer or new, dial-up or broadband, we have an option for you to safely connect to the internet. Recommended for you: AOL Shield Browser.
Desktop Gold may not be able to launch on your PC due to some compatibility issues with Flash Player. 1. Restart your computer. 2. Uninstall Flash Player PPAPI by accessing the Programs & Features window in the Control Panel. 3. Launch Desktop Gold.
If you're using an older or outdated browser, such as Internet Explorer, you may need to access AOL Mail from a different browser. If you don't have an updated or supported browser installed on your computer, update your existing browser or download a new one.
When the new AOL Desktop software is added to your computer, the AOL Desktop Software popups preference for all screen names on your account are set to 'On,' allowing us to provide you with with helpful information about our products. You can change this preference at any time through our Marketing Preferences center.