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In commercial lodging establishments (hotels, resorts, inns, boarding houses etc.), housekeeping is the work of providing a clean, comfortable, safe and aesthetically appealing environment for the guests, and the operational department in a hotel is responsible for these activities in rooms, public areas, back areas and the surroundings.
Hotels have been adjusting their housekeeping policies post-COVID-19 lockdowns, with various brands shifting toward an opt-in model that provides daily housekeeping only to guests who request it ...
In 2015 the United Kingdom hospitality industry employed around 2.9m people – around 9% of the UK workforce. [12] By employment, it is the UK's fourth-largest industry. The most jobs in the industry are found in London (around 500,000) and South East England (around 400,000); 18% of workers in the UK industry are in London. There are around 1 ...
Most hotels and major hospitality companies have set industry standards to classify hotel types. An upscale full-service hotel facility offers luxury amenities, full-service accommodations, an on-site restaurant , and the highest level of personalized service, such as a concierge , room service , and clothes-ironing staff.
Core subject areas include accounting, administration, entrepreneurship, finance, information systems, marketing, human resource management, public relations, strategy, quantitative methods, and sectoral studies in the various areas of hospitality business. Some programs in India also include culinary training.
Hospitality is also the way people treat others, for example in the service of welcoming and receiving guests in hotels. Hospitality plays a role in augmenting or decreasing the volume of sales of an organization. Hospitality ethics is a discipline that studies this usage of hospitality.
A hotel manager, hotelier, or lodging manager is a person who manages the operation of a hotel, motel, resort, or other lodging-related establishment. [1] Management of a hotel operation includes, but is not limited to management of hotel staff, business management, upkeep and sanitary standards of hotel facilities, guest satisfaction and customer service, marketing management, sales ...
The Marbella campus opened in 1995 [3] in a residential area of the Golden Mile District. It has undergone several expansions and renovations over the years and is currently [ citation needed ] host to one on-campus hotel, one off-campus hotel, and four restaurants of varying quality, all of which provide hands-on training for students. [ 3 ]