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2. Troubleshoot a broadband internet connection - AOL Help

   help.aol.com/articles/troubleshooting-a...

   Check if you can visit other sites with a different browser - If you can go to another site, the problem may be associated the browser you're using. If you don't have another browser, download a supported one for free. 2. Check the physical connection - A loose cable or cord can often be the cause of a connection problem. Make sure everything ...

3. Restore your browser to default settings - AOL Help

   help.aol.com/articles/reset-web-settings

   • Restore your browser's default settings in Firefox • Restore your browser's default settings in Chrome. While Internet Explorer may still work with some AOL products, it's no longer supported by Microsoft and can't be updated. Because of this, we recommend you download a supported browser for a more reliable and secure experience.

4. Troubleshooting AOL Desktop Gold

   help.aol.com/articles/aol-desktop-troubleshooting

   If AOL Desktop Gold is running slowly, try the solutions listed below. After trying a solution, please see if the problem with your Desktop Gold is fixed. If it's not, please continue to the next solution until the problem is fixed. Exit and restart Desktop Gold • If the issue still exists, proceed to the next step.

5. Download or update your web browser - AOL Help

   help.aol.com/articles/download-or-upgrade-your...

   • Edge - Comes pre-installed with Windows 10. Get the latest update. If you're still having trouble loading web pages using the latest version of your web browser, try our steps to clear your cache. Internet Explorer may still work with some AOL services, but is no longer supported by Microsoft and can't be updated.

6. Windows 10 - AOL Help

   help.aol.com/products/windows-10

   Find help on using Windows 10 for all your favorite AOL sites and apps.

7. Download, install, or uninstall AOL Desktop Gold - AOL Help

   help.aol.com/articles/aol-desktop-downloading...

   • Windows 7 or newer • 1 GHz or faster processor • 1024 x 720 or higher screen resolution • 1 GB RAM • 512 MB free hard disk space Internet connection.

8. Premium Tech Support with Assist by AOL | AOL Products

   www.aol.com/products/tech-support/assist

   We can help set up your new printer, network, smart TV and more. ... Our tech experts know all about Windows PCs; Apple computers running Mac OS 10.6 and above; and any brand of smartphone (iPhone ...

9. AOL Help

   help.aol.com/articles/Connection-problems-with...

   AOL Help