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  2. Wikipedia:Quotations - Wikipedia

    en.wikipedia.org/wiki/Wikipedia:Quotations

    Many direct quotations can be minimized in length by providing an appropriate context in the surrounding text. A summary or paraphrase of a quotation is often better where the original wording could be improved. Consider minimizing the length of a quotation by paraphrasing, by working small portions of the quotation into the article text, or both.

  3. Request for quotation - Wikipedia

    en.wikipedia.org/wiki/Request_for_quotation

    A request for quotation (RfQ) is a business process in which a company or public entity requests a quote from a supplier for the purchase of specific products or services. RfQ generally means the same thing as Call for bids (CfB) and Invitation for bid (IfB). [1] An RfQ typically involves more than the price per item.

  4. Invitation to tender - Wikipedia

    en.wikipedia.org/wiki/Invitation_to_tender

    A tender announcement from the Indonesian Ministry of Finance. An invitation to tender (ITT, also known as a call for bids [1] or a request for tenders) is a formal, structured procedure for generating competing offers from different potential suppliers or contractors looking to obtain an award of business activity in works, supply, or service contracts, often from companies who have been ...

  5. Category:Quotation templates - Wikipedia

    en.wikipedia.org/wiki/Category:Quotation_templates

    [[Category:Quotation templates]] to the <includeonly> section at the bottom of that page. Otherwise, add <noinclude>[[Category:Quotation templates]]</noinclude> to the end of the template code, making sure it starts on the same line as the code's last character.

  6. Service blueprint - Wikipedia

    en.wikipedia.org/wiki/Service_blueprint

    The service blueprint is an applied process chart which shows the service delivery process from the customer's perspective. The service blueprint is one of the most widely used tools to manage service operations, service design and service .

  7. Customer benefit package - Wikipedia

    en.wikipedia.org/wiki/Customer_Benefit_Package

    Adding unique goods or services like free Internet access inside the fast food restaurant gives the customer the ability to surf the Internet while enjoying a meal. Often a variant will become part of the CBP on a continuous basis, thus it becomes a permanent peripheral good or service. Customer benefit package

  8. Quotation - Wikipedia

    en.wikipedia.org/wiki/Quotation

    A quotation or quote is the repetition of a sentence, phrase, or passage from speech or text that someone has said or written. [1] In oral speech, it is the representation of an utterance (i.e. of something that a speaker actually said) that is introduced by a quotative marker, such as a verb of saying. For example: John said: "I saw Mary today".

  9. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Good quality customer service is usually measured through customer retention. Customer service for some firms is part of the firm’s intangible assets and can differentiate it from others in the industry. One good customer service experience can change the entire perception a customer holds towards the organization. [3] It is expected that AI ...