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Remove and re-enter your AOL Mail password. (Note: If you use an app password for Outlook, you may need to create a new app password. See the info below.) Check the status. When it says "Completed," click Close. If you need to remove and re-add your AOL account, please view the Outlook for Windows video above.
Reset your forgotten password online using the account recovery options you have available. Use a different browser If you're using an older or outdated browser, such as Internet Explorer, you may need to access AOL Mail from a different browser.
To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account. If you know your username but need to reset your password, make sure you create a strong password after you're back in your account.
The Security Account Manager (SAM) is a database file [1] in Windows NT, Windows 2000, Windows XP, Windows Vista, Windows 7, 8.1, 10 and 11 that stores users' passwords. It can be used to authenticate local and remote users. Beginning with Windows 2000 SP4, Active Directory authenticates remote users.
In a Windows network, NT (New Technology) LAN Manager (NTLM) is a suite of Microsoft security protocols intended to provide authentication, integrity, and confidentiality to users. [ 1 ] [ 2 ] [ 3 ] NTLM is the successor to the authentication protocol in Microsoft LAN Manager (LANMAN), an older Microsoft product.
In Mozilla Firefox on Windows operating systems, the names of the domains/websites to which the authentication is to be passed can be entered (comma delimited for multiple domains) for the "network.negotiate-auth.trusted-uris" (for Kerberos) or in the "network.automatic-ntlm-auth.trusted-uris" (NTLM) Preference Name on the about:config page. [9]
Find your application's "Email Accounts" or "Account Settings" section, select your AOL Mail account, then update to your new password. If you've activated 2-step verification for your AOL account, you'll need to generate and use an "app password" to access AOL Mail from these apps.
AOL is committed to protecting the privacy and security of our members. To maintain the security of your account while accessing AOL Mail through third-party apps, it's necessary to keep your connection settings updated.