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Keep a valid mobile phone number or email address on your account in case you ever lose your password or run into a prompt to verify your account after signing in. We'll also include your recovery email address when sending a notification of changes made to your account. Add a mobile number or email address
Reset a forgotten password. Use Sign-in Helper, AOL's password reset and account recovery tool, to get back in to your account. Go to the Sign-in Helper. Enter one of the account recovery items listed. Click Continue. Follow the instructions given in the Sign-in Helper. Change your password. From a desktop or mobile web browser:
Enter your entire email address, including @aol.com. Click the blue arrow to continue. Enter your account name, email address, and password. - If you use an app password, this is where you would enter it. Click Additional Settings. Confirm settings are accurate for both the inbox and outbox. Click Log in
Tell us one of the following to get started: Sign-in email address or mobile number; Recovery phone number; Recovery email address
If there's something unusual about your sign in or recent activity, we'll ask you to go through another verification step after you've entered the correct password. This is an important security feature that helps to protect your account from unauthorized access.
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This is an accepted version of this page This is the latest accepted revision, reviewed on 2 December 2024. Restoring the software of an electronic device to its original state For the Tilian Pearson album, see Factory Reset (album). A factory reset, also known as hard reset or master reset, is a software restore of an electronic device to its original system state by erasing all data ...
Sign in and go to the AOL Account security page.; Under "2-Step Verification," click Turn on.; Click Security Key.; Follow the onscreen steps to add your Security Key. Add additional recovery methods in case your Security Key is lost.