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Topping the complaint list were cell-phone companies, with 38,420 complaints, up 41% over 2010. After that, the list includes (in order of number of gripes): new-car dealers
It can also tracked online reviews and contacted customers to solicit for positive reviews, but could also hide legitimate criticisms about a company, which the Fatrik had stated is a legitimate criticism of its business model. [16] The company served industries including healthcare, retail, automotive, restaurants, and property management.
Most review sites make little or no attempt to restrict postings, or to verify the information in the reviews. Critics point out that positive reviews are sometimes written by the businesses or individuals being reviewed, while negative reviews may be written by competitors, disgruntled employees, or anyone with a grudge against the business ...
We collect and review all submitted feedback on a regular basis. You can also vote up existing ideas or post new feedback for the team. To search and vote for an existing idea or feedback: 1. Scroll to the bottom of the AOL Homepage. 2. Click feedback. 3. Enter your feedback and related submissions will generate. 4.
A customer review is an evaluation of a product or service made by someone who has purchased and used, or had experience with, a product or service. Customer reviews are a form of customer feedback on electronic commerce and online shopping sites.
[16] [137] The review filter was first developed two weeks after the site was founded and the company saw their "first obviously fake reviews". [136] Filtered reviews are moved into a special area and not counted towards the businesses' star-rating. [136] The filter sometimes filters legitimate reviews, leading to complaints from business ...