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Troubleshooting / Can’t watch 12. General troubleshooting. Live TV & VOD buffers, freezes or Not Working. The app sometimes stops or kicks me out. IPs exceeded limit code 429. I get the message bad email or password.
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Are you experiencing hiccups with your Apollo Group TV service? Fret no more! We offer a dedicated Apollo Group TV customer service page with full support details, self-help troubleshooting guides , and the ability for customers to find answers to their frequently asked questions.
We offer a dedicated Apollo Group TV customer service page with full support details, self-help troubleshooting guides, and the ability for customers to find answers to their frequently asked questions.
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Internet service providers are throttling and slowing down connections to our servers which leads to buffering and freezing issues you may experience. This isn’t something that can be fixed from our end and can happen at anytime even if it worked perfectly for you without a VPN in the past.
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