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2. Interactive voice response - Wikipedia

   en.wikipedia.org/wiki/Interactive_voice_response

   Interactive voice response (IVR) is a technology that allows telephone users to interact with a computer-operated telephone system through the use of voice and DTMF tones input with a keypad. In telephony, IVR allows customers to interact with a company's host system via a telephone keypad or by speech recognition, after which services can be ...

3. List of speech recognition software - Wikipedia

   en.wikipedia.org/wiki/List_of_speech_recognition...

   Dragon NaturallySpeaking from Nuance Communications – Successor to the older DragonDictate product. Focus on dictation. 64-bit Windows support since version 10.1. Tazti – Create speech command profiles to play PC games and control applications – programs. Create speech commands to open files, folders, webpages, applications.

4. Dialogflow - Wikipedia

   en.wikipedia.org/wiki/Dialogflow

   Dialogflow is a natural language understanding platform used to design and integrate a conversational user interface into mobile apps, web applications, devices, bots, interactive voice response systems and related uses.

5. Voice browser - Wikipedia

   en.wikipedia.org/wiki/Voice_browser

   A voice browser is a software application that presents an interactive voice user interface to the user in a manner analogous to the functioning of a web browser interpreting Hypertext Markup Language (HTML). Dialog documents interpreted by voice browser are often encoded in standards-based markup languages, such as Voice Dialog Extensible ...

6. Speech recognition - Wikipedia

   en.wikipedia.org/wiki/Speech_recognition

   Speech recognition is an interdisciplinary subfield of computer science and computational linguistics that develops methodologies and technologies that enable the recognition and translation of spoken language into text by computers. It is also known as automatic speech recognition (ASR), computer speech recognition or speech-to-text (STT).

7. Automated telephone survey - Wikipedia

   en.wikipedia.org/wiki/Automated_telephone_survey

   An automated phone survey applies the interactive voice response system is any telephone system that interacts with callers without input from a human other than the caller. More specifically, interactive voice response, or IVR, is the technology that automates telephone contact between humans and machines.