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Leveraging the filter for single sign-on requires that the web-based application support http header variable authentication. The filter authenticates the logon ticket by using the enterprise portal's digital certificate. After authentication, the user's name, from the logon ticket, is extracted and is written into the http header.
This task included setting up a ticketing system for the help desk. Initially he set up a Linux server to run "req", [6] but later he identified that the command line interface was limiting usage. Over the next two years he created and maintained WebReq, a web based interface for req written in Perl. Eventually the req portions were removed and ...
OTRS (originally Open-Source Ticket Request System) is a service management suite. The suite contains an agent portal , admin dashboard and customer portal. In the agent portal, teams process tickets and requests from customers (internal or external).
An issue tracking system (also ITS, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues. [1] Issue tracking systems are generally used in collaborative settings, especially in large or distributed collaborations, but can also be employed ...
The World’s First 100% Cloud-Based Open Major PSS which contains comprehensive tools IBE, Mobile, Call Centre, OTAs, APIs, and GDS, leveraging airlines in all types and sizes. InteliSys Aviation: Crane PAX Web-based airline reservations and ticketing system. Hitit Computer Services: iFlyRes Cloud-based next-generation airline passenger ...
Tessitura is a software package for nonprofit arts and culture organizations, marketed as "arts enterprise software." Tessitura was initially developed by the Metropolitan Opera for its internal use, and integrates ticketing, fundraising, and customer relationship management functions.
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