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Food delivery is a courier service in which a restaurant, store, or independent food-delivery company delivers food to a customer. An order is typically made either by telephone, through the supplier's website or mobile app, or through a third party food ordering service.
Grubhub drivers are allegedly required to pay some of their expenses. [64] Because of how they are paid, the plaintiffs claim they may often get paid below federal or state minimum wage, even when they work long hours. Many drivers allegedly work more than 40 hours a week but do not receive overtime rates for their work. [65]
Grubhub will pay $25 million to settle charges it misled customers about the cost of their delivery and drivers about how much they could earn on the food-delivery platform.
On 14 February 2024, Uber Eats delivery drivers in the United Kingdom went on strike and stopped delivering between 5pm and 10pm as part of a protest organised by Delivery Job UK. [51] The aim of the protest is to raise courier pay to a minimum of £5 per order. [52] The strike is the largest to hit the platform in the UK. [53]
Drivers then review deliveries in their area on their mobile app and may choose to offer to take on individual [22] or groups of deliveries along the same route. Gigs are then assigned to drivers by Roadie's algorithm. According to the company, this model encourages drivers to choose Gigs that align with their planned schedules and routes.
In February, Uber reported that its “earners,” as it calls its drivers and food delivery workers, reached a record high of 5.4 million in the fourth quarter of 2022. ... Grubhub and Uber sued ...
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