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In the early 1980s, Bell Labs received a patent for what became AT&T's "Advanced 800 Service", a computer-controlled system where any toll-free number could point to any destination number, such as to a small business local number instead of a special InWATS line, and an itemized bill generated only for the calls the business actually received.
In Israel, toll-free numbers are prefixed with "1800" followed by 6 digits (for local businesses); "180" or "189" followed by 7 digits usually refers to a free call to an overseas-operated calling center. The called party pays the charges for the call.
Every toll-free telephone number is managed individually by a RespOrg. There are approximately 350 RespOrg services, [citation needed] ranging in size from large incumbent local exchange carriers (ILECs) to small companies that control only a few numbers.
The system was redesigned in 1981 to use a database, the SMS/800 service management system, which could direct any toll-free number to any destination based on various conditions; number prefixes remained tied to specific carriers until a RespOrg (responsible organization) structure was introduced in 1993 (US) and 1994 (Canada) to allow ...
Some businesses still display a 2L-5N number in advertisements, e.g., the Belvedere Construction Company in Detroit, Michigan not only still uses the 2L-5N format for its number (TYler 8-7100), it uses the format for the toll-free number (1-800-TY8-7100).
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