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A digital business card is an electronic version of the traditional paper business card. It is essentially a digital profile that contains contact information and other relevant details. [ 1 ] These cards can be shared electronically, often through QR codes , links, or NFC tags.
Social relationship management – sometimes referred to as social CRM - is an extension of traditional relationship management that focuses on communication and feedback with customers vis-a-vis social media. Social Relationship Management tactics include listening and responding to customer feedback online, and re-posting user-generated ...
An attorney's business card, 1895 Eugène Chigot, post impressionist painter, business card 1890s A business card from Richard Nixon's first Congressional campaign, in 1946 Front and back sides of a business card in Vietnam, 2008 A Oscar Friedheim card cutting and scoring machine from 1889, capable of producing up to 100,000 visiting and business cards a day
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Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [ 1 ] but towards the end, the idea of a well-performed service is that of increasing revenues.
Social media marketing is the use of social media platforms and websites to promote a product or service. [1] Although the terms e-marketing and digital marketing are still dominant in academia, social media marketing is becoming more popular for both practitioners and researchers.