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  2. Contact manager - Wikipedia

    en.wikipedia.org/wiki/Contact_manager

    However, most recent contact management solutions are fully adapted to many-to-many interactions models, and the difference between a CRM and a contact manager starts to lay more on the fact that CRMs are commonly used to automate sales and marketing processes (quotes, invoices, reminder emails, etc.) where contacts management solutions focus ...

  3. Conflict management style - Wikipedia

    en.wikipedia.org/wiki/Conflict_management_style

    It demonstrates how individuals display conflict management styles when they handle disagreement. The Thomas-Kilmann model suggests five modes that guide individuals in resolving conflicts. These are collaborating, competing, compromising, accommodating, and avoiding. [4] [5] Collaborating means both sides are willing to cooperate and listen to ...

  4. List of collaborative software - Wikipedia

    en.wikipedia.org/wiki/List_of_collaborative_software

    Jumper 2.0, collaborative search engine and knowledge management platform; Kolab Groupware, integrated Roundcube web frontend; Kune, collaborative federated social network, based on Apache Wave; Loomio, for making decisions together (AGPL). MediaWiki, which provides core content management and integrates with many other tools via extensions

  5. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    This included embedding sales force automation or extended customer service (e.g. inquiry, activity management) as CRM features in their ERP. Customer relationship management was popularized in 1997 due to the work of Siebel, Gartner, and IBM. Between 1997 and 2000, leading CRM products were enriched with shipping and marketing capabilities. [13]

  6. Manage contact auto suggestions in AOL Mail

    help.aol.com/articles/manage-contacts-auto...

    Hiding a contact suggestion will not remove the contact from your address book. Click Compose. Begin entering an email address or contact in the To field. When the unwanted contact appears, mouse over it and click X. Restore auto suggestions. Click Compose. Manually type the email address or contact you want to restore into the To field. (Do ...

  7. Collaborative method - Wikipedia

    en.wikipedia.org/wiki/Collaborative_method

    Collaboration by chance is the most basic model and underlies all four. The team is a random pick of whoever is available without any specific regard for the skills or needs of each member. Acuity Collaboration by acuity establishes a team with balanced skill sets. The goal is to pick team members so each of the four acuities exist on the team.

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