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  2. Business card - Wikipedia

    en.wikipedia.org/wiki/Business_card

    An attorney's business card, 1895 Eugène Chigot, post impressionist painter, business card 1890s A business card from Richard Nixon's first Congressional campaign, in 1946 Front and back sides of a business card in Vietnam, 2008 A Oscar Friedheim card cutting and scoring machine from 1889, capable of producing up to 100,000 visiting and business cards a day

  3. Visual brand language - Wikipedia

    en.wikipedia.org/wiki/Visual_brand_language

    It is intended to create a first impression of the brand for the consumer. It is considered by some to be an essential part of gaining both a substantial customer base and work force. [1] [2] Successful visual brand language creates a memorable experience for the consumers, encouraging repeat businesses. [3]

  4. Loyalty marketing - Wikipedia

    en.wikipedia.org/wiki/Loyalty_marketing

    Loyalty marketing is a marketing strategy in which a company focuses on growing and retaining existing customers through incentives. Branding, product marketing, and loyalty marketing all form part of the customer proposition – the subjective assessment by the customer of whether to purchase a brand or not based on the integrated combination of the value they receive from each of these ...

  5. Top-of-mind awareness - Wikipedia

    en.wikipedia.org/wiki/Top-of-mind_awareness

    In marketing, "top-of-mind awareness" refers to a brand or specific product being first in customers' minds when thinking of a particular industry or category. [1]Top-of-mind awareness is defined in Marketing Metrics: "The first brand that comes to mind when a customer is asked an unprompted question about a category.

  6. First-mover advantage - Wikipedia

    en.wikipedia.org/wiki/First-mover_advantage

    In marketing strategy, first-mover advantage (FMA) is the competitive advantage gained by the initial ("first-moving") significant occupant of a market segment.First-mover advantage enables a company or firm to establish strong brand recognition, customer loyalty, and early purchase of resources before other competitors enter the market segment.

  7. 81 Times Customer Support Chats Were Completely Useless - AOL

    www.aol.com/lifestyle/81-times-customer-support...

    Image credits: Tiberius_Jim If there’s anyone that knows all about customer service, it’s Shep Hyken.He’s done endless amounts of research, written best-selling books, trained people, and ...