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2. Voice broadcasting - Wikipedia

   en.wikipedia.org/wiki/Voice_broadcasting

   Voice broadcasting is a popular method of direct marketing. Industry groups such as insurance, real estate, telemarketing, healthcare, direct sales, etc., have used it to create leads or as a follow-up method to their existing or past customers and/or current prospects. Also, one example of the popularity is its use by nonprofit organizations ...

3. Artificial intelligence in healthcare - Wikipedia

   en.wikipedia.org/wiki/Artificial_intelligence_in...

   A large part of industry focus of implementation of AI in the healthcare sector is in the clinical decision support systems. As more data is collected, machine learning algorithms adapt and allow for more robust responses and solutions. [111] Numerous companies are exploring the possibilities of the incorporation of big data in the healthcare ...

4. Interactive voice response - Wikipedia

   en.wikipedia.org/wiki/Interactive_voice_response

   Interactive voice response (IVR) is a technology that allows telephone users to interact with a computer-operated telephone system through the use of voice and DTMF tones input with a keypad. In telephony , IVR allows customers to interact with a company's host system via a telephone keypad or by speech recognition, after which services can be ...

5. mHealth - Wikipedia

   en.wikipedia.org/wiki/MHealth

   The GSM Association representing the worldwide mobile communications industry published a report on mHealth in 2010 describing a new vision for healthcare and identified ways in which mobile technology might play a role in innovating healthcare delivery systems and healthcare system cost management.

6. Automatic call distributor - Wikipedia

   en.wikipedia.org/wiki/Automatic_call_distributor

   An automated call distribution system, commonly known as automatic call distributor or automatic call dispatcher (ACD), is a telephony device that answers and distributes incoming calls to a specific group of terminals or agents within an organization. ACDs direct calls based on parameters that may include the caller's telephone number, the ...

7. Health information technology - Wikipedia

   en.wikipedia.org/wiki/Health_information_technology

   Health information technology (HIT) is "the application of information processing involving both computer hardware and software that deals with the storage, retrieval, sharing, and use of health care information, health data, and knowledge for communication and decision making". [8]