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  2. Text (company) - Wikipedia

    en.wikipedia.org/wiki/Text_(company)

    LiveChat is the main product sold by the company. It is a live support software and help desk software used by companies to provide real-time communication with customers using different communication channels: online chat on the website and inside mobile applications, email, and social media (such as Facebook Messenger and Twitter).

  3. Zendesk - Wikipedia

    en.wikipedia.org/wiki/Zendesk

    In 2018, the company introduced Zendesk Suite, which combines social media, live-chat, email, and other communications into a single ticket system. [32] An enterprise version of the software-as-a-service product was released in 2018. [24] By that time, 40 percent of Zendesk's revenue was coming from larger companies. [24]

  4. LiveChat - Wikipedia

    en.wikipedia.org/wiki/LiveChat

    LiveChat is an online customer service software with online chat, help desk software, and web analytics capabilities. [1]It was first launched in 2002 [2] [3] and is currently developed and offered in a SaaS (software as a service) business model by Text.

  5. Internet bot - Wikipedia

    en.wikipedia.org/wiki/Internet_bot

    An Internet bot, web robot, robot or simply bot, [1] is a software application that runs automated tasks on the Internet, usually with the intent to imitate human activity, such as messaging, on a large scale. [2]

  6. Chatbot - Wikipedia

    en.wikipedia.org/wiki/Chatbot

    A chatbot (originally chatterbot) [1] is a software application or web interface designed to have textual or spoken conversations. [2] [3] [4] Modern chatbots are typically online and use generative artificial intelligence systems that are capable of maintaining a conversation with a user in natural language and simulating the way a human would behave as a conversational partner.

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    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

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