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  2. Troubleshoot a broadband internet connection - AOL Help

    help.aol.com/articles/troubleshooting-a...

    Check the physical connection - A loose cable or cord can often be the cause of a connection problem. Make sure everything is securely connected to the wall and device. 3. Reboot your modem/router - Sometimes the old "turn it off and on again" approach actually does work! Just wait about five minutes before turning it back on to make sure ...

  3. Troubleshoot a dial-up connection - AOL Help

    help.aol.com/articles/troubleshooting-a-dial-up...

    An active internet connection is required to be able to access all the best that America Online® offers. If you're using dial-up internet and can't connect, try the following troubleshooting steps: Check the dial tone - If you DO have one, it's likely the problem has something to do with your computer. If you DON'T, it's likely the problem has ...

  4. PRIVATE WiFi® Quick Start Guide - AOL Help

    help.aol.com/articles/private-wifi-quick-start-guide

    PRIVATE WiFi will automatically activate and connect to an encrypted server whenever you access the internet. If you change this default setting, you can activate PRIVATE WiFi at any time clicking on the status icon ( PC: right-click the icon in the Taskbar at the bottom right of your screen, Mac: click the Menu Bar icon at the top right of ...

  5. Member Benefits within Assist by AOL - AOL Help

    help.aol.com/articles/assist-by-aol-faqs

    Assist by AOL simplifies technology for you. Our tech experts are available and prepared to assist with a wide range of technical problems, regardless of their size, on nearly all types of devices, including speeding up your slow computer, removing computer viruses, troubleshooting your printer, network or wireless connection, using your smartphone, smart TV, gaming systems and more.

  6. AOL Desktop Gold - AOL Help

    help.aol.com/products/new-aol-desktop

    AOL Desktop Gold combines all the things that you know and love about AOL, with the speed and reliability of the latest technology.

  7. Premium Tech Support with Assist by AOL | AOL Products

    www.aol.com/products/tech-support/assist

    Let us take a look over your wireless connection. ... Our tech experts know all about Windows PCs; Apple computers running Mac OS 10.6 and above; and any brand of smartphone (iPhone, Samsung, HTC ...

  8. Connect to the internet with AOL Dialer

    help.aol.com/articles/aol-dialer-how-to-connect...

    4. Add your location name and connection type. 5. Click Next twice. 6. Select your dialing options. 7. Click Next. 8. Enter your Area Code and click Next. 9. Select 2-3 AOL access phone numbers. 10. Click Next twice to confirm your choices. 11. Click Save and then Save Changes.

  9. Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.