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Topping the complaint list were cell-phone companies, with 38,420 complaints, up 41% over 2010. After that, the list includes (in order of number of gripes): new-car dealers
Several companies have emerged as prominent manufacturers and brands specializing in mobile phone accessories. Anker: Known for chargers, power banks, and cables. Baseus: A Chinese brand offering chargers, cables, car mounts, and audio products. [4] Belkin: Headquartered in California, offers chargers, cables, and cases.
Consumer Cellular offers low-cost, [22] no-contract monthly cellphone plans with simple cutoff points to offer flexibility. [23] Its cellphone selections include basic flip phones from Doro (of which the provider is the exclusive U.S. carrier) aimed toward seniors [24] as well as budget and premium Android smartphones from Motorola and Samsung.
Complaint management is based on customer complaints, which, in turn, may be triggered by service failures. [4] But since most dissatisfied customers are reluctant to complain, [ 5 ] service recovery attempts to solve problems at the service encounter before customers complain or before they leave the service encounter dissatisfied.
AARP members can get coverage for even less—you can get two unlimited lines for $55 per month, a 5% discount at Consumer Cellular and an even greater savings when compared against unlimited ...
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As of July 1, 2006, it is unlawful for a retailer to sell a cell phone to a consumer in California unless the retailer complies with this law. [20] California's Department of Toxic Substances Control reported that in 2020, 8.47 million phones were sold in California and 1.34 million phones were returned for recycling, which amounts to a 15.9% ...
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