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In June 2020, the DOE announced that MOHELA was one of five servicers that would help oversee the federal student loan portfolio in order to bring “enhanced customer support”. [ 3 ] [ 4 ] In 2021, it was reported that some FedLoan (Pennsylvania Higher Education Assistance Agency) student servicing loans were transferred to MOHELA. [ 5 ]
800-290-4726 more ways to reach ... MOHELA, one of six federal student loan servicers, is facing a lawsuit over claims of mismanaging federal loan accounts. ... It stated its customer service ...
Student-loan company MOHELA is facing two lawsuits over claims it mistreated millions of borrowers. Sen. ... 800-290-4726 more ways to reach us. Sign in. Mail. ... poor customer service record ...
The Education Department placed a second penalty on the student-loan company Mohela over its failure to process ... 800-290-4726 more ... to allow for borrowers to have "the best service."
Key takeaways. FedLoan Servicing stopped handling federal student loan accounts on December 14, 2021. After the decision, FedLoan accounts were transferred to MOHELA, Edfinancial, Aidvantage and ...
The Department of Education's announcement comes a week after a department spokesperson said 305,000 federal student loan borrowers received an incorrect bill for October 2023 from MOHELA.
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