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2. Troubleshooting AOL Desktop Gold

   help.aol.com/articles/aol-desktop-troubleshooting

   • Compare that version to what is listed when you click About AOL from the Help menu. • If you are on the latest version, proceed to the next step. Uninstall/Reinstall Desktop Gold if it is still working • Uninstall Adobe Flash Player PPAPI. • Uninstall Old AOL Desktop version.

3. Fix problems reading or receiving AOL Mail

   help.aol.com/articles/fix-problems-reading-or...

   If you're having problems reading and retrieving your AOL Mail, the following troubleshooting steps: Use AOL Basic Mail. AOL Basic Mail gives you a way to see your emails in a simpler layout. This can often help when you're having problems retrieving mail on a slower connection speed. Reset your web settings

4. AOL Mail

   mail.aol.com

   Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!

5. AOL Help

   help.aol.com

   Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

6. Safe mode - Wikipedia

   en.wikipedia.org/wiki/Safe_mode

   Safe mode is a diagnostic mode of a computer operating system (OS). It can also refer to a mode of operation by application software. Safe mode is intended to help fix most, if not all, problems within an operating system. It is also widely used for removing rogue security software.

7. Windows Preinstallation Environment - Wikipedia

   en.wikipedia.org/wiki/Windows_Preinstallation...

   Windows Preinstallation Environment (also known as Windows PE and WinPE) is a lightweight version of Windows used for the deployment of PCs, workstations, and servers, or troubleshooting an operating system while it is offline.