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The 1-click "Repair" function to perform a series of steps that quickly reset the network connection has been replaced by the Network Diagnostics feature which attempts to perform troubleshooting and offer suggestions. The Web Folders client is not included by default in any version in favor of the WebDAV mini-redirector. It is not available ...
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Guided Help, or Active Content Wizard is an automated tutorial and self-help system available with the release of Windows Vista where a series of animated steps show users how to complete a particular task. [74] It highlights only the options and the parts of screen that are relevant to the task and darkening the rest of the screen.
According to Gartner, "Vista has been dogged by fears, in some cases proven, that many existing applications have to be re-written to operate on the new system." [54] Cisco has been reported as saying, "Vista will solve a lot of problems, but for every action, there's a reaction, and unforeseen side-effects and mutations. Networks can become ...
Technical support is often subdivided into tiers, or levels, in order to better serve a business or customer base. The number of levels a business uses to organize their technical support group is dependent on the business's needs regarding their ability to sufficiently serve their customers or users.
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