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  2. Customer knowledge - Wikipedia

    en.wikipedia.org/wiki/Customer_knowledge

    The development of such knowledge is also expensive, because knowledge revelation is quite time-consuming. Knowledge for customers: Is mainly developed in processes within the company, for example, the research and development section or a production department. Collecting this knowledge is the responsibility of campaign management.

  3. Knowledge management - Wikipedia

    en.wikipedia.org/wiki/Knowledge_management

    Knowledge management (KM) is the set of procedures for producing, disseminating, utilizing, and overseeing an organization's knowledge and data.It alludes to a multidisciplinary strategy that maximizes knowledge utilization to accomplish organizational goals.

  4. Marketing - Wikipedia

    en.wikipedia.org/wiki/Marketing

    Steve Jobs's marketing skills have been credited for reviving Apple Inc. and turning it into one of the most valuable brands. [1] [2] Marketing is the act of satisfying and retaining customers. [3] It is one of the primary components of business management and commerce. [4] Marketing is typically conducted by the seller, typically a retailer or ...

  5. Marketing management - Wikipedia

    en.wikipedia.org/wiki/Marketing_management

    More broadly, marketing managers work to design and improve the effectiveness of core marketing processes, such as new product development, brand management, marketing communications, and pricing. Marketers may employ the tools of business process re-engineering to ensure these processes are properly designed, and use a variety of process ...

  6. Marketing engineering - Wikipedia

    en.wikipedia.org/wiki/Marketing_engineering

    Leeflang and Wittink (2000) [5] have identified five eras of model building in marketing: (1950-1965) The first era of application of operations research and management science to marketing (1965-1970) Adaptation of models to fit marketing problems (1970-1985) Emphasis on models that are an acceptable representation of reality and are easy to use

  7. Knowledge organization (management) - Wikipedia

    en.wikipedia.org/wiki/Knowledge_organization...

    A knowledge organization is a management idea, describing an organization in which people use systems and processes to generate, transform, manage, use, and transfer knowledge-based products and services to achieve organizational goals.

  8. Knowledge worker - Wikipedia

    en.wikipedia.org/wiki/Knowledge_worker

    Knowledge functions date from c. 450 BC, with the Library of Alexandria, [dubious – discuss] but their modern roots can be linked to the emergence of information management in the 1970s. [25] Knowledge processes (preserving, sharing, integration) are performed by professional groups, as part of a knowledge management program.

  9. Marketing decision support system - Wikipedia

    en.wikipedia.org/wiki/Marketing_decision_support...

    DSS has many tools [7] that contain different functions such as; sophisticated database management capabilities with access to internal and external data. information, and knowledge; powerful modeling functions accessed by a model management system; and powerful, yet simple user interface designs that enable interactive queries, reporting, and ...