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  2. Customer - Wikipedia

    en.wikipedia.org/wiki/Customer

    A drawing of an attorney with a client. The term client is derived from Latin clients or care meaning "to incline" or "to bend", and is related to the emotive idea of closure.

  3. Voice of the customer - Wikipedia

    en.wikipedia.org/wiki/Voice_of_the_customer

    In marketing and quality management, the voice of the customer (VOC) summarizes customers' expectations, preferences and aversions.. A widely used form of customer's voice market research produces a detailed set of customer wants and needs, organized into a hierarchical structure, and then prioritized in terms of relative importance and satisfaction with current alternatives. [1]

  4. Business Process Model and Notation - Wikipedia

    en.wikipedia.org/wiki/Business_Process_Model_and...

    Example of a Business Process Model and Notation for a process with a normal flow. Business Process Model and Notation (BPMN) is a graphical representation for specifying business processes in a business process model.

  5. Capital Markets and Services Act 2007 - Wikipedia

    en.wikipedia.org/wiki/Capital_Markets_and...

    The Capital Markets and Services Act 2007 (Malay: Akta Pasaran Modal Dan Perkhidmatan 2007), is an Act of the Parliament of Malaysia which was enacted to consolidate the Securities Industry Act 1983 [Act 280] and Futures Industry Act 1993 [Act 499], to regulate and to provide for matters relating to the activities, markets and intermediaries in the capital markets, and for matters ...

  6. Department of Electrical Services (Brunei) - Wikipedia

    en.wikipedia.org/wiki/Department_of_Electrical...

    The Department of Electrical Services (DES; Malay: Jabatan Perkhidmatan Elektrik) is an electric utility company in Brunei responsible for the generation, transmission and distribution of electricity to end users. [1]

  7. PDF/A - Wikipedia

    en.wikipedia.org/wiki/PDF/A

    PDF is a standard for encoding documents in an "as printed" form that is portable between systems. However, the suitability of a PDF file for archival preservation depends on options chosen when the PDF is created: most notably, whether to embed the necessary fonts for rendering the document; whether to use encryption; and whether to preserve additional information from the original document ...

  8. Postal Services Act 2012 - Wikipedia

    en.wikipedia.org/wiki/Postal_Services_Act_2012

    The Postal Services Act 2012 (Malay: Akta Perkhidmatan Pos 2012), is a Malaysian laws which enacted to provide for the licensing of postal services and the regulation of the postal services industry, and for incidental or connected matters.

  9. Public Service Department (Malaysia) - Wikipedia

    en.wikipedia.org/wiki/Public_Service_Department...

    Malaysian Public Service Department Building: Department overview; Formed: 1934; 91 years ago (): Jurisdiction: Government of Malaysia: Headquarters: Block C1-C3, Complex C, Federal Government Administrative Centre, 62510 Federal Territory of Putrajaya